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Frequently Asked Questions:


Table of Contents
1. How long will it take to receive my order?
2. How long will it take to receive my certificate?
3. What if I do not pass the test?
4. Who reports my CEU's?


Q. How long will it take to receive my order?
 
A. Most orders are shipped within 24 hours. Your order will be shipped by USPS priority mail, which will usually arrive in 1 to 3 days. If for some reason you need to have shipping expedited, please contact us.

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Q. How long will it take to receive my certificate?
 
A. With a passing score of 75%, your certificate of completion will be mailed to you within 3 business days or faxed within 24 hours.

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Q. What if I do not pass the test?
 
A. If you do not pass the test the first time, you will be notified and allowed to retake the test up to 3 times with no extra charge.

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Q. Who reports my CEU's?
 
A. We will report your credits to the State of Florida, but it is your responsibility to report your credits to the ARRT when it is time for your renewal.

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